Abstract

Past research has examined perceptions of mistreatment in the context of healthcare professional-patient relationships, but the majority of the literature has focused primarily on racial and ethnic differences. Guided by Betancourt's Model for the Study of Culture, the aim of this research was to examine the role of culture and its association with perceptions of healthcare mistreatment among Latino and Anglo women. Specifically, this study investigated ethnic differences in perceptions of healthcare mistreatment through the investigation of simpatía, a cultural script that stresses interpersonal harmony and personal characteristics such as being likeable and easy going. The study also found ethnic differences in the level of reported simpatía between Latino and Anglo participants. The study found that simpatía was related to specific instances of mistreatment, in that Simpatía was positively correlated with communication related instances of mistreatment for Anglos and negatively correlated for Latinos. This study could inform healthcare interactions and provide a better understanding for healthcare providers researching appropriate ways of communicating with their patients.

LLU Discipline

General Psychology

Department

Psychology

School

School of Behavioral Health

First Advisor

Betancourt, Hector

Second Advisor

Chavez, David V.

Third Advisor

Flynn, Patricia M.

Degree Name

Master of Arts (MA)

Degree Level

M.A.

Year Degree Awarded

January 2013

Date (Title Page)

6-1-2013

Language

English

Library of Congress/MESH Subject Headings

Healthcare Disparities; Hispanic American;

Subject - Local

Healthcare mistreatment, Latino women, Anglo women, Sympatia

Type

Thesis

Page Count

51 p.

Digital Format

Application/PDF

Digital Publisher

Loma Linda University Libraries

Usage Rights

This title appears here courtesy of the author, who has granted Loma Linda University a limited, non-exclusive right to make this publication available to the public. The author retains all other copyrights.

Collection

Loma Linda University Electronic Theses & Dissertations

Collection Website

http://scholarsrepository.llu.edu/etd/

Repository

Loma Linda University. Del E. Webb Memorial Library. University Archives

Included in

Psychology Commons

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