Abstract

The implementation and maintenance of standards and procedures relevant to quality nutritional service in the hospital food service department is essential to effect optimal patient care. This research was conducted to determine the extent to which selected standards (activity task functions) relevant to quality assurance were being performed by hospital food service departments. The results indicated that only 14 percent of the departments performed more than 75 percent of the activity task functions. A compliance score consisting of the number of tasks performed by each food service department indicated statistically that as the years of employment increased the compliance score decreased. The hindrance(s) most frequently indicated by food service directors in implementing/maintaining a quality assurance program were: a) lack of guidelines for setting measurable standards for quality assurance, and b) shortage of time and/or staff to develop and implement standards and procedures for quality assurance and to train employees to effectively follow procedures.

School

Graduate School

First Advisor

Kathleen Zolber

Second Advisor

David Abbey

Third Advisor

Lydia Sonnenberg

Fourth Advisor

Bertram Connell

Degree Name

Master of Science (MS)

Degree Level

M.S.

Year Degree Awarded

1981

Date (Title Page)

6-1981

Language

English

Library of Congress/MESH Subject Headings

Food Service, Hospital; Quality Control

Type

Thesis

Page Count

iv; 36

Digital Format

PDF

Digital Publisher

Loma Linda University Libraries

Usage Rights

This title appears here courtesy of the author, who has granted Loma Linda University a limited, non-exclusive right to make this publication available to the public. The author retains all other copyrights.

Collection

Loma Linda University Electronic Theses and Dissertations

Collection Website

http://scholarsrepository.llu.edu/etd/

Repository

Loma Linda University. Del E. Webb Memorial Library. University Archives

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