Mary C. Law


The specific objectives of this research were to (1) identify the principal characteristics and functions of performance appraisal programs utilized in hospital dietary departments, (2) determine the ten major factors in performance appraisal as indicated by the hospital dietary department directors as well as by dietetic interns and the factors indicated in the review of literature, and (3) develop an evaluation form for performance appraisal of hospital dietary department employees utilizing criteria obtained from (1) and (2).

Three hundred general, short term, nonprofit hospitals were included into the study. Questionnaires were mailed to three hospitals which were classified according to bed size (100-299) beds, 300-499 beds, 500 beds and over). Dietary department directors were asked to answer a three part questionnaire. A sub-study v/as conducted in which 200 hospital dietetic interns were surveyed. Questionnaires were sent to the dietetic internship directors for distribution to the interns. All questionnaires were scored and analyzed statistically by frequency distribution, analysis of variance test or t-test for significance.

Employee performance appraisal programs used in hospital dietary departments in this study were varied. Some were highly structured while others indicated a need for improvement. Data from this study indicated there were no significant differences statistically in characteristics and functions of performance appraisal programs utilized in hospitals with different bed capacities.

There were significant differences (α = 0.05) among the dietary department directors from hospitals with different bed size capacities in choosing the ten most important factors in employee performance appraisal. The study indicated there were no significant differences statistically among registered, non registered dietitians and dietetic interns in selecting the appraisal factors.

This research can contribute toward identifying the major factors of dietary employee performance appraisal utilized at the time of the study by directors oi dietary departments, dietetic interns and factors identified in the review of literature. The performance appraisal form in this research could be of value to dietary department directors in determining the level to which performance objectives are achieved. Utilization of this performance appraisal might be contributing factor in helping to lower the turnover rate in hospital dietary departments.


Graduate School

First Advisor

Kathleen K. Zolber

Second Advisor

Peter G. Strutz

Third Advisor

Shirley T. Moore

Fourth Advisor

Paul Y. Yahiku

Degree Name

Master of Science (MS)

Degree Level


Year Degree Awarded


Date (Title Page)




Library of Congress/MESH Subject Headings

Personnel Management; Dietary Services



Page Count

viii; 75

Digital Format


Digital Publisher

Loma Linda University Libraries

Usage Rights

This title appears here courtesy of the author, who has granted Loma Linda University a limited, non-exclusive right to make this publication available to the public. The author retains all other copyrights.


Loma Linda University Electronic Theses and Dissertations

Collection Website


Loma Linda University. Del E. Webb Memorial Library. University Archives