Yvetta Nelson


The purpose of this survey was to ascertain factors which influence job satisfaction among the head nurse and staff nurse groups in a selected denominational hospital.

For this study the normative survey approach was used as the method of research. The SRA Employee Inventory put out by Science Research Associates, Inc., in connection with the Industrial Relations Center of the University of Chicago was the tool of research used to collect the data. Eighty-two professional nurses participated in the survey.

The data were tabulated, analyzed and interpreted in relation to business and industrial norms as established by Science Research Associates, Inc.

The figures indicated that the head nurse group realized more job satisfaction in the broad areas dealing with Job and Conditions of work and Financial Rewards than does the staff nurse group. In the broad areas of personal Relations and Operating Efficiency the staff nurse group realized more job satisfaction; especially in the category considering technical competence of supervision was this true, in the broad area of Individual satisfactions both groups indicated about the same degree of satisfaction; however, in the categories dealing with status and recognition and identification with the company the staff nurse group realized more satisfaction than did the head nurse group. In the categories considering security of job and work relations and the opportunity for growth and advancement the head nurse group realized more satisfaction. Both groups indicated that they had little confidence in the Inventory as far as realizing any good from it; however, both groups felt that filling in the inventory was a good way to let management know how they felt.

Based on the findings of this survey recommendations were suggested for improving job satisfaction among the professional nurse group by: (1) re-evaluation of the wage scale, (2) implementing a sound in-service education program, (3) improving communications, and (4) reviewing the personnel policies.

Realizing that the prime purpose for the existence of any hospital is to give good patient care, it is essential for the professional nurse group to secure job satisfaction if this is to be attained. It is hoped that the findings of this survey will pave the way for further studies as well as serve as a means whereby management can give special attention to the recommendations made.

LLU Discipline





Graduate Studies

First Advisor

Phyllis Naudé

Second Advisor

Matilda Anabelle Mills

Third Advisor

Erwin J. Remboldt

Degree Name

Master of Science (MS)

Degree Level


Year Degree Awarded


Date (Title Page)




Library of Congress/MESH Subject Headings

Job Satisfaction; Nurses



Page Count

viii; 91

Digital Format


Digital Publisher

Loma Linda University Libraries

Usage Rights

This title appears here courtesy of the author, who has granted Loma Linda University a limited, non-exclusive right to make this publication available to the public. The author retains all other copyrights.


Loma Linda University Electronic Theses and Dissertations

Collection Website


Loma Linda University. Del E. Webb Memorial Library. University Archives