Conflict resolution styles in relation to Individualist (IND) and Collectivist (COL) value orientations were examined in the present study. Past research (Ting-Toomey et al., 1991, Pearson et al., 1998) has focused on cultural groups in order to explain conflict resolution styles. The current study analyzed conflict resolution styles (using the ROCIII) in relation to antecedent variables of culture, measured by the Collectivism and Individualism scale (Thandis et. al. 1993) as well as attribution processes and related emotions. Psychological factors such as causal attributions (the belief to which other's actions are attributed) and interpersonal emotions such as anger and empathic feelings were examined in relation to both the individualism/collectivism value orientation and the conflict resolution style. In addition, the in-group and out-group distinction was expected to relate to the cultural variable, attributions & emotions, and conflict resolution styles. According to results of EQS causal models incorporating the hypotheses of the study as well as other theoretically relevant paths showed excellent fit of the data. The fit Indices for two models of conflict resolution styles (dominating and compromising) revealed a CFI= .96, and CFI= .94 respectively. Specifically, in support of the hypotheses, it was found that the dominating form of conflict resolution was a function of the individualist value orientation as well as the perception of controllability, while the compromising style of conflict resolution was a function of the collectivist value orientation as well as empathic emotions.
Master of Arts (MA)
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Date (Title Page)
Library of Congress/MESH Subject Headings
Individualism; Collectivism; Conflict management -- cross-cultural studies: Conflict (psychology) -- cross-cultural studies.
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Zaw, Gangaw, "Individualism/Collectivism, Psychological Processes, and Styles of Conflict Resolution" (2002). Loma Linda University Electronic Theses, Dissertations & Projects. 826.
Loma Linda University Electronic Theses and Dissertations
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