Abstract
Past research has demonstrated that continuity of care has positive outcomes for patients. Continuous care has been shown to have positive outcomes for the patient, including increased patient satisfaction, decreased hospitalizations, decreased emergency department visits, and improved receipt of preventive services. Guided by Betancourt’s Integrative Model for the Study of Culture, Psychological Processes, and Health Behaviors, the aim of this research was to examine the role of cultural scripts and mistreatment related negative interpersonal emotions on continuity of care among Latin American (Latino) and Non-Latino White (Anglo) women. Specifically, this study examined the effect of simpatía, a cultural script that is common among Latinos that stresses interpersonal harmony and interaction-related personal characteristics (e.g. being likeable, agreeable, and easy going) on negative emotions associated with healthcare mistreatment, and their combined effects on continuity of care. As hypothesized, mistreatment-related negative emotions negatively impacted continuity of care for both Latino and Anglo women. In addition, consistent with the cultural script, the study found that for Latino women simpatía was negatively associated with reported mistreatment related emotions, which was not the case for Anglo women.
LLU Discipline
Clinical Psychology
Department
Psychology
School
School of Behavioral Health
First Advisor
Betancourt, Hector
Second Advisor
Chavez, David V.
Third Advisor
Flynn, Patricia M.
Fourth Advisor
Vermeersch, David
Degree Name
Doctor of Philosophy (PhD)
Degree Level
Ph.D.
Year Degree Awarded
2014
Date (Title Page)
9-2014
Language
English
Library of Congress/MESH Subject Headings
Continuity of Patient Care; Attitude of Health Personnel; Health Behavior; Professional-Patient Relations; Process Assessment (Health Care)
Subject - Local
Latin American Women; Latino Women; Non-Latino Women; Anglo Women; Simpatia; Cultural Script; Healthcare Mistreatment
Type
Dissertation
Page Count
42
Digital Format
Digital Publisher
Loma Linda University Libraries
Copyright
Author
Usage Rights
This title appears here courtesy of the author, who has granted Loma Linda University a limited, non-exclusive right to make this publication available to the public. The author retains all other copyrights.
Recommended Citation
Mendez, Andres Gilberto, "Simpatia and Negative Interpersonal Emotions in Continuity of Health Care" (2014). Loma Linda University Electronic Theses, Dissertations & Projects. 199.
https://scholarsrepository.llu.edu/etd/199
Collection
Loma Linda University Electronic Theses and Dissertations
Collection Website
http://scholarsrepository.llu.edu/etd/
Repository
Loma Linda University. Del E. Webb Memorial Library. University Archives